Hi @Bangpura bf thanks for your message. The language of the community is English so I hope you don’t mind I translated your message. 

Let us know if we can help with something, are you new to using VideoAsk? 

Hi @Bangpura bf Do you still need help with VideoAsk? Let us know if there’s anything we can answer for you! 

Oui bonjour Ma compté désactive je veux savoir c'est pourquoi

Yes hello My account is deactivated I want to know why

Hi ​@Baryalai Niazi was it your VideoAsk account? I’m not sure why it would have been deactivated, I would recommend reaching out to the support team so they can investigate. You can reach them at [email protected].